История

@foreach($ticket->activities->sortByDesc('created_at') as $activity)
• {{ \Carbon\Carbon::parse($activity->created_at)->format('Y.m.d H:i:s') }} {{ $activity->causer->name }} {{ __($activity->description) }}
  @switch($activity->description) @case('employee status changed') @if($status = $activity->getExtraProperty('status'))

  {{ $status == 1 ? 'принял в работу' : 'решил' }}

  @endif @break @case('agents assigned') @if($ids = $activity->getExtraProperty('agents')) @foreach($ids as $id)

  {{ $users->firstWhere('id', $id)->name }}

  @endforeach @endif @break @case('agents changed') @if($props = $activity->getExtraProperty('sync'))

  @foreach($props as $key => $ids) @if(!empty($ids))

  @lang($key)

  @foreach($ids as $id)

  {{ $users->firstWhere('id', $id)->name }}

  @endforeach

  @endif @endforeach

  @endif @break @case('groups assigned') @if($ids = $activity->getExtraProperty('groups')) @foreach($ids as $id)

  {{ $groups->firstWhere('id', $id)->name }}

  @endforeach @endif @break @case('groups changed') @if($props = $activity->getExtraProperty('sync'))

  @foreach($props as $key => $ids) @if(!empty($ids))

  @lang($key)

  @foreach($ids as $id)

  {{ $groups->firstWhere('id', $id)->name }}

  @endforeach

  @endif @endforeach

  @endif @break @case('updated') @if(isset($activity->changes['old']) && count($activity->changes['old'])) @foreach($activity->changes['old'] as $field => $value) @php $oldValue = $value; $newValue = $activity->changes['attributes'][$field]; switch ($field) { case 'ktc_responsibility': case 'in_note': case 'checked_cus': $oldValue = $oldValue ? 'есть галочка':'нет галочки'; $newValue = $newValue ? 'есть галочка':'нет галочки'; break; case 'client_id': $oldValue = $oldValue ? \App\Models\Client::find($oldValue)->name : ''; $newValue = $newValue ? \App\Models\Client::find($newValue)->name : ''; break; case 'requester_id': $oldValue = $oldValue ? $users->firstWhere('id', $oldValue)->name : ''; $newValue = $newValue ? $users->firstWhere('id', $newValue)->name : ''; break; case 'status_id': $oldValue = $statuses->firstWhere('id', $oldValue)->name; $newValue = $statuses->firstWhere('id', $newValue)->name; break; case 'priority_id': $oldValue = __($priorities->firstWhere('id', $oldValue)->name); $newValue = __($priorities->firstWhere('id', $newValue)->name); break; case 'urgency': $oldValue = $oldValue ? \App\Ticket::urgency($oldValue) : ''; $newValue = $newValue ? \App\Ticket::urgency($newValue) : ''; break; case 'influence': $oldValue = $oldValue ? \App\Ticket::influence($oldValue) : ''; $newValue = $newValue ? \App\Ticket::influence($newValue) : ''; break; case 'ticket_type': $oldValue = $oldValue ? $ticket_types->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $ticket_types->firstWhere('id', $newValue)['label'] : ''; break; case 'damage_type': $oldValue = $oldValue ? $damage_types->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $damage_types->firstWhere('id', $newValue)['label'] : ''; break; case 'network_type': $oldValue = $oldValue ? $network_types->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $network_types->firstWhere('id', $newValue)['label'] : ''; break; case 'source': $oldValue = $oldValue ? $sources->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $sources->firstWhere('id', $newValue)['label'] : ''; break; case 'filial': $oldValue = $oldValue ? $filials->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $filials->firstWhere('id', $newValue)['label'] : ''; break; case 'network_type_ssop': $oldValue = $oldValue ? $network_types_ssop->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $network_types_ssop->firstWhere('id', $newValue)['label'] : ''; break; case 'service': $oldValue = $oldValue ? $services->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $services->firstWhere('id', $newValue)['label'] : ''; break; case 'confirmation_document': $oldValue = $oldValue ? $confirmation_documents->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $confirmation_documents->firstWhere('id', $newValue)['label'] : ''; break; case 'cause': $oldValue = $oldValue ? $causes->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $causes->firstWhere('id', $newValue)['label'] : ''; break; case 'support_level': $oldValue = $oldValue ? $support_levels->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $support_levels->firstWhere('id', $newValue)['label'] : ''; break; case 'closing_code': $oldValue = $oldValue ? $closing_codes->firstWhere('id', $oldValue)['label'] : ''; $newValue = $newValue ? $closing_codes->firstWhere('id', $newValue)['label'] : ''; break; } @endphp

  {{ __($field) }}

  @switch($field) @case('description') @case('damage_character') @case('what_is_done')

  {!! nl2br(htmlspecialchars($oldValue)) !!}

  {!! nl2br(htmlspecialchars($newValue)) !!}

  @break @default

  {{ $oldValue }}

  {{ $newValue }}

  @break @endswitch

  @endforeach @endif @break @endswitch
@endforeach