Тема:

Описание:

@can('ticket-see-damage_character')

Характер повреждения:

@endcan

@if(!$ticket->client && !empty($ticket->client_name))

Временное поле для клиента

@endif

Клиент:

@lang('Responsible'):

Ответственный департамент:

@lang('ticket_type'): {!! Form::select('ticket_type', $ticket_types->pluck('label', 'id'), old('ticket_type', $ticket->ticket_type), ['class' => 'form-control', 'placeholder' => '', 'required']) !!}

Тип сети: {!! Form::select('network_type', $network_types->pluck('label', 'id'), old('network_type', $ticket->network_type), ['class' => 'form-control', 'placeholder' => '']) !!}

Вид повреждения: {!! Form::select('damage_type', $damage_types->pluck('label', 'id'), old('damage_type', $ticket->damage_type), ['class' => 'form-control', 'placeholder' => '']) !!}

Происхождение: {!! Form::select('source', $sources->pluck('label', 'id'), old('source', $ticket->source), ['class' => 'form-control', 'placeholder' => '']) !!}

Филиал: {!! Form::select('filial', $filials->pluck('label', 'id'), old('filial', $ticket->filial), ['class' => 'form-control', 'required', 'placeholder' => '']) !!}

Узел связи/Участок: {!! Form::text('communication_center', old('communication_center', $ticket->communication_center), ['class' => 'form-control']) !!}

Тип сети (для ССОп): {!! Form::select('network_type_ssop', $network_types_ssop->pluck('label', 'id'), old('network_type_ssop', $ticket->network_type_ssop), ['class' => 'form-control', 'placeholder' => '']) !!}

Услуга: {!! Form::select('service', $services->pluck('label', 'id'), old('service', $ticket->service), ['class' => 'form-control', 'required', 'placeholder' => '']) !!}

Заявил:

Конфигурационная единица: {!! Form::text('configuration_unit', old('configuration_unit', $ticket->configuration_unit), ['class' => 'form-control']) !!}

Классификация

Влияние:

Срочность:

Приоритет:

Номер тракта/канала: {!! Form::text('number_tract_chanel', old('number_tract_chanel', $ticket->number_tract_chanel), ['class' => 'form-control']) !!}

Подтверждающий документ: {!! Form::select('confirmation_document', $confirmation_documents->pluck('label', 'id'), old('confirmation_document', $ticket->confirmation_document), ['class' => 'form-control', 'placeholder' => '']) !!}

Причина: {!! Form::select('cause', $causes->pluck('label', 'id'), old('cause', $ticket->cause), ['class' => 'form-control', 'placeholder' => '']) !!}

Простой

Начало простоя: {!! Form::text('start_idle', old('start_idle', $ticket->start_idle), ['class' => 'form-control datetimepicker', 'autocomplete' => 'off']) !!}

Конец простоя: {!! Form::text('end_of_downtime', old('end_of_downtime', $ticket->end_of_downtime), ['class' => 'form-control datetimepicker', 'autocomplete' => 'off']) !!}

Длительность простоя в минутах: {!! Form::text('duration', old('duration', $ticket->duration), ['class' => 'form-control', 'readonly']) !!}

Контрольный срок (чч:мм): {!! Form::text('deadline', old('deadline', $ticket->deadline), ['class' => 'form-control', 'placeholder' => 'чч:мм']) !!}

Текущее состояние

Уровень поддержки: {!! Form::select('support_level', $support_levels->pluck('label', 'id'), old('support_level', $ticket->support_level), ['class' => 'form-control', 'placeholder' => '']) !!}

Статус:

Код закрытия: {!! Form::select('closing_code', $closing_codes->pluck('label', 'id'), old('closing_code', $ticket->closing_code), ['class' => 'form-control', 'placeholder' => '']) !!}

Начало инцидента: {!! Form::text('actual_reaction', old('actual_reaction', $ticket->actual_reaction), ['class' => 'form-control datetimepicker', 'autocomplete' => 'off']) !!}

Конец инцидента: {!! Form::text('actual_resolved', old('actual_resolved', $ticket->actual_resolved), ['class' => 'form-control datetimepicker', 'autocomplete' => 'off']) !!}

Длительность реакции в минутах: {!! Form::text('reaction_time', old('reaction_time', $ticket->reaction_time), ['class' => 'form-control', 'readonly']) !!}

Что сделано: {!! Form::textarea('what_is_done', old('what_is_done', $ticket->what_is_done), ['class' => 'form-control']) !!}

{!! Form::checkbox('ktc_responsibility', 1, old('ktc_responsibility', $ticket->ktc_responsibility)) !!} Ответственность KTC

{!! Form::checkbox('in_note', 1, old('in_note', $ticket->in_note)) !!} В примечание

{!! Form::checkbox('checked_cus', 1, old('checked_cus', $ticket->checked_cus)) !!} Проверено ЦУС

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